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Jobs And Interview Jobs, Interviews, Resume Tips
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sibichan Guest
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Posted: Tue Dec 06, 2005 12:39 pm Post subject: Upcoming MBA Jobs |
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Job Title: Head Delivery
Company Name: A leading ITES Company
Job Description: The incumbent will head the delivery function of the organization.
Responsible for timely delivery of SLA-based performance to all clients across verticals and horizontals.
Responsibilities include SLA negotiations, understanding process design and delivering solutions from the India-based center.
Overseeing functions of support departments: Quality, Training, IT & Infrastructure.
The job includes costing, budgeting and operating within established budgets.
The role encompasses supervising and directing talent acquisition, competency building, morale and retention.
Function: Operations / Technology / General Management
Company Profile: A leading ITES company which provides a range of BPO services covering HR, Finance & Accounting, Customer Contact and Transaction Processing.
Location: Hyderabad
Candidate Profile: A minimum of 12 years of experience.
At-least 3 years in a similar role for a company (BPO) in service domain having comparable complexity (e.g., multiple clients, service outsourcing) and overseeing a facility of over 1500+ people.
Level: Senior Management
Reference: MyJobAlerts/0905/F/1549
Contact Information: Vaibhav Chaudhary
vaibhav@interconinternational.com |
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